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FAQ

What's your cancellation policy?

You can update, cancel, or restart your subscription at any time. No String attached.

When will my credit card be charged?

You’ll be charged per shipment, just before we pack up your box. If you chose today as the start date for your subscription, your order will be processed right away.

Why didn't I receive my order?

Your payment method or shipping information has likely expired! Log in to update your terms to release your order.

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